CRM
Best CRM for Handmade Businesses
Makers, artists and small-batch product businesses selling direct and at markets.
Our pick
HubSpot Free
Free plan availableWholesale and commission inquiries deserve follow-up, not a lost DM.
On a tighter budget
HubSpot Free
Free plan availableCheaper to start than HubSpot Free, with fewer moving parts to learn.
HubSpot Free detailsIf you want more power
Pipedrive
From $14/user/moMore capable than HubSpot Free — worth it only once volume justifies the setup time.
Pipedrive detailsWhy this one for handmade
Makers win on story and repeat buyers. This stack gets your products online cleanly and turns one-time buyers into a list.
- Genuinely free
- Room to grow into paid tiers
- Email and form capture included
- Automation is gated to paid tiers
- Upgrade prompts are constant
Best for: Solo founders who need a pipeline, not a platform. · Price checked August 2026
| Other CRM options | Starting price | Best for |
|---|---|---|
| Pipedrive | From $14/user/mo | Agents and small sales teams working many active deals. |
| HubSpot Starter | From $20/mo | Consultative sales cycles measured in weeks. |
| Jobber | From $29/mo | Contractors, cleaners, landscapers and trades. |
What the rest of the handmade stack costs
CRM is one of 6 tools in this stack. Running all of them costs roughly $0–$40 per month on entry plans.
See the full Handmade stackPrices are entry-plan estimates and exclude transaction fees. Providers change pricing without notice — confirm before you buy. Some outbound links may earn us a commission, which never affects our pick. Read the disclosure.
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